[Resolved] Airtel Prepaid — Fraud from Airtel prepaid | |||
I had taken airtel lifetime prepaid connection after submitting all the documents from Airtel Stores and the number alloted by them was [protected]. It worked for few days and suddenly stopped working. Today when I went to the shop and enquired about the same, they said they don't know anything. Then I called 999 and came to know that the number was discontinued. I had a balance of Rs.900 in that phone which they refused to refund. I don't understand how a company like airtel can do such frauds (giving the connection and then forfeiting customer's money?) Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
2 Comments | |||
Comments
This is the way Airtel is making money. People should be aware of them
Reply
Hi,
I am Alkesh. I agree with you. I am also experiencing same issue. I converted my postpaid into pre-paid 15 days back. Even after submitting all required documents on first day Airtel hasn't started my outgoing service. I approached customer care at least 5 times and airtel distributor (Bhageerathi, New Sangvi Pune), however every time didn't gave me proper answer. Can anyone help me here for raising complaint against Airtel for this case?
Thanks in advance..
Regards,
Alkesh
I am Alkesh. I agree with you. I am also experiencing same issue. I converted my postpaid into pre-paid 15 days back. Even after submitting all required documents on first day Airtel hasn't started my outgoing service. I approached customer care at least 5 times and airtel distributor (Bhageerathi, New Sangvi Pune), however every time didn't gave me proper answer. Can anyone help me here for raising complaint against Airtel for this case?
Thanks in advance..
Regards,
Alkesh
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