[Resolved] Airtel Prepaid Recharge — Worst Dealers Available | |
I am a Airtel customer for past 6-7yrs with one single tariff plan namely Students pack where i am given land line 1Rs other mobile 75p Airtel mob Sms local 0.05Rs Sms national 0.50Rs national Call 2Rs now i recharged my mobile with RC 250Rs as my validity gets over tonight. the Dealer i approached said that there is no special Offer Today u can recharge as per details given in this card. The RC 250 recharge said that normal rates 30 days validity 97.50Rs balance and nothing else and i recharged also and nothing was said and the Sms confirming saying i got recharged said 97.50 is added to ur balance. but after 5mins when i check for balance it says my balance is 5Rs and validity is till 2012. when i called customer care they say sorry for inconvenience sir your plan has been changed to life time and i cannot change to any other plan also now. The rates for life time is local mobile & land line 1Rs National call 2.75Rs Sms Local 1Rs Sms National 2.50Rs when i approached the dealer he says that i dont know call customer care and ask... He replies saying it might be some special offer to credit only to few customer and that dealer says i am lucky. when i told my interaction with the Customer care he told, see you are converted to life time pack sir.. you don't have to recharge for ever now.. when i asked him why i was not told about this . the only reply that came was i don't know and not even a sorry could be found in that word. AND THEY ARE DEALERS OF AIRTEL. being a customer of AIRTEL for 6-7yrs i regret for being so. i am really feeling for being a customer for this kind of DEALERS and SERVICES. MY AIRTEL prepaid Recharge Transaction ID :[protected] Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
4 Comments | |
Comments
my distibuter cant provide me a eazy reacharge value and reacharge coupons also.distributer is chawla traders, ramesh nagar new delhi-15.my firm name is bidlan traders, sudershan park new delhi-15. please rectify my problem.
Reply
ON 1 APR I HAVE BEEN FOOLED BY YOUR FIRM BY DEDUCTING FOR HELLO TUNES FOR WHICH I NEVER APPLIED OR REQUESTED I GOT SERIES OF SMS FROM 678520 AND 6782 AND 543211 FOR SUBSCRIBING FOR HELLO TUNE YEH DILL AASHIKANA (WHICH I NEVER DID)AND DEDUCTED AROUND 45 RUPEES FOR THAT I WANT IT TO BE REIMBURSESD EARIEST POSSIBLEAND IN FUTURE A COMPANY WITH SUCH A GOOD NAME SHOULD REFRAIN ITS SELF FROM DOING SHUCH SHABBY AND CHEAP ACT
not axpected from such reputed company
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