[Resolved]  Airtel Prepaid — Unnecessary account balance reduction

Address:

Rangareddy, Andhra Pradesh

Hi....
Why is airtel unnecessarily charging amount on some unwanted services. Today I got Rs.30 deducted for airtel radio. I just answered the call and ended it. I didn't even press any other key.This is ridiculous. And to talk to the customer care executive why dont you have a straight menu. I have been attempting 6 times to talk to the executive but my call gets cut. I have been using airtel from the past 10 years. Now I would seriously give second thoughts if things like this happen and reaching out to a cutomer service agent is a herculean task. This is not the first time the reduction is taking place.
The number for which this happened is [protected].

-Leela Prasad