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Airtel Prepaid Services — WRONGLY DEDUCTION

My name is Naresh Sharma Mobile No. is[protected]. Today[protected] again you have charged wrongly Rs. 5 for Miss Call Alert has been activated by you which are not activated by me. Why you activated this service in my number. I don’t know. I think this is the passion of wrongly deduction by Airtel. And I think you have not updated with your Constantly department that for I suffer. I am tired to stop the service of Miss call alert service which is directly activated by Airtel . And I am not understood why you have activated Miss Call Alret in number. This is kind for your information that I have not activated Miss Call Alert. Please refund my wrongly deduction balance of Rs. 5 immediately. And inform your Miss Call alert department that doesn’t again activate this service in my number. Please understand I have not time to complaint again and again. Please refund my balance of Rs. 5 which is wrongly deducted by you. And why my customer care is blocked please clearify
This Complaint is made on[protected] which is not solve by Airtel till date and I am not get my wrongly Deduction of Rs. 5. Sir Please Refund my Balance as soon as possible.
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Comments

Airtel Prepaid Service — being charged wrongly

I have been using an airtel connection in the bihar & jahrkhand network with the no.[protected].
I had activated a 'super value voucher' according to which I should be chargedRs1.49/min to any std airtel but since 9th oct 2007 i'm being charged rs5 /min and local charges @rs3/min.
I've been charged more than Rs120 in this way.
I called up the customer care and I'm being told that they don't have any information of those calls. Moreover i've been told to wait for 24hrs & when i call again i'm being told to wait for 72hrs & so on but the problem is not being solved.
I hope I'm heard in this way atleast.

AirTel Live WAP services — wrongly deduction

I did not download any game n I received a SMS from 64611099 stating Rs 99. Kindly redressal is saught.

Airtel Prepaid Service — Wrongly deducted amount from Airtel Prepaid Balance.

I am using the mobile no. [protected]. Recently I got a message through SMS saying that "Thanks for downloading JavaGame from Airtel live WAP service. You've been charged Rs. 99.

I have never downloaded any JavaGame from any site. I am not able understand why I have charged Rs.99 which I have not used.

I am very disappointed after seeing this SMS message & also deduction of charges.

I want the company to look into the matter very urgently & Refund the charged amount of Rs. 99 back to my balance immediately.

Thanks...

Airtel Prepaid Service — Balance deducted for service which was not activated by me.

Sir,

I am using Airtel prepaid card. my balance of 30 rupees deducted for service job alarts which was not activated by me.when i ask to custemer care he said that the service was activated by me and balance was not refund. earlier before VAS download service which was not activated by me & airtel deducting money for that. I am not attainding any airtel add call & any any az promo message then how any type of service gets activated thats the mystrey for me. i think they activated the service & deduct money for that. I want to complent for that in TRY but i did not know its complent id
I am using Airtel prepaid card. My prepaid No. is [protected]. Today in the morning i made a call regarding internet by mobile to costomer care. the costomer care person gives some informations like terrif and activation of service. This service was not activated by me but airtel deducted money(Rs.10) from my balance.I try many times and whole the day to contact costomer care officer but contact not made. How any type of service gets activated thats the mystrey for me. I think they activated the service & deduct money for that.Even nither the service was activated by me nor i am useing internet than why airtel deduct my Rs.10.Therefore AIRTEL HAVE TO BACK RS.10 IN MY BALANCE.OTERWISE I WILL QUIT FROM YOUR PREPAID SERVICE.

J.S.SAINI
[protected]
Dear Customer,


This is to inform you that your concern has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. We are restricted by the absence of your contact details. Please write to us at [protected]@airtel.in with your contact details (address and landline or mobile phone number).

We assure you that we are committed to resolve the issue to your satisfaction.


Regards,
Robin k
Wrongly deducted amount from Airtel Prepaid Balance.

In same situation i have gone through

Airtel Customer care don't have any answer for that, he told me they cant do anything & disconnected my call

what type of service they are giving don't know,

i am very much disappointed, Giving suggestion to other people DO NOT GO WITH AIR TEL PLEASEEEEEEEEE
I have been using an airtel connection in the up west network with the no.+[protected].
I had activated mobile office services on my phone on 24 oct 09 and also on previous dates my balance of rs. 20 was deducted but the services was not activated on my phone settings will not come to my phone and this has been done 5 or more times .
I've been charged more than Rs120 in this way.
i am dialling the customer care number but the customer care number was blocked from my phone.
hence i am dialling from other numbers to the customer care executives and that they don't have any information and they are not properly answered my queries replied that type AIRTEL then problem to 121 i have been send 20 to 30 times but there is no reply of my queries so on but the problem is not being solved.
I hope I'm heard in this way atleast.
conection not availabble
Dear sir

I anuradha patnaik, customer of Airtel services(prepaid). My Mobile no is [protected].I have a complaint against your services.When ever I receive any call or SMS, everytime u are charging some amount and deducting from my balance.I dont understand why u r doing like this.Today suddenly u have deducted Rs.20/- from my balance toward SMS cost when no call has been made or SMS has been sent from my mobile.Why? I am not happy with your service.

Kindly solove my problem. I also have request that I dont want any SMS from Airtel service because for that also u r charging. So from today onwards please dont send any SMS from service.

Please do some favour or I have to opt for any other service.

Expecting a reply from you soon.My email [protected]@yahoo.com.


Thanking you

Anuradha patnaik
Mob no.[protected]

Thanking you

Airtel Mobile Services — WRONGFULLY DEDUCTION OF BALANCE ALL TIME

hi

My name is Rajesh Dumbani. My Airtel Mobile No. is [protected]. i m using aritel mobile services from last ten years. From last few months i m observing AireTel Mobile Company any time dedcute balance from you mobile and after my serveral complaints few times they refund the balance and accpeted it is wrongful decduction but again on Wednesday 18.05.2011 they dedcuted balance from my account when i again complaint to their Customer Care Cernter on 198 they assured me the refund of balance and on again friday Morninng 20.05.2011 i found they again deducted balance from my account and when i tried to call to compalaint helpline No. 198 it is not receable and i dailed the same number from other mobile number i found that they the CUSTUMOR CARE EXECUTIVE HAD BLOCKED MY MOBILE NUMBER so i can not complaint them and they keep deduct the wrongfully balance from my mobile account.

i can say this act of Compnay and their customers care excutives is very shameful and it shower deficinies in their services. I ADVICE TO ALL USER OF AIRETL SWTICH TO OTHER MOBILE COMPANIES.

REGARDS
RAJESH
I am facing problem since 26/08/2011.My mobile No is [protected], my amount is getting deducted for hello tune subscription, or something else, Though I haven't selected it. On 25th August 2011 my balance was Rs 35/-AND something.I given a complaint through 198 and my complaint No is CBDCC[protected] Can I get my money back & stop all this nonsense.
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AirTel — WRONGLY DEDUCTED FOR NOT CALLING

MY NUMBER IS [protected] - YESTERDAY[protected]
YOU HAVE DEDUCTED RS.61/- IN MY ACCOUNT -
WHILE ASKING THE CUSTOMER CARE THEY INFORMED THAT YOU HAVE
[protected] MY FRIEND NUMBER AT 12.31 PM - I DID NOT CALLED -
EITHER I CHECKED WITH MY FRIEND RCVD CALL LIST - NO CALLS RCVD
IN MY DAILED LIST ALSO THERE IS NO CALL - PL REFUND MY AMOUNT

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