Airtel Prepaid Services. — misleading and premeditated talktime offer

sirs,
I received this offer via text message:
AT- Talktime:

Full TT offer on RC 111! RC 111=Rs 111 TT 20 days validity. Hurry recharge today. Dial *123*9# to check TT offer.

i paid the above sum expecting that my tt would in fact allow me 111.00 of value.

on registering the payment on rc i was informed that only airtel to airtel would be covered by this scheme . and that too for 20 days only.

what did i gain in all this?

why does the company say full tt. and they fail to mention that this applies to
airtel to airtel subscribers only.

I would like to drag them to court. its not the sum that worries me. its the nefaarious and callous attitude of Airtel. This is in fact management double speak
they use the limits of the english language as understood in india to carry out these underhanded activities.

i want an apology by sms and an assurance tht this practice will cease .

So many people who will not read between the lines will be conned into recharging huge sums.

And Airtel must man their complaints department with human specimens rather than the infamous AVRS.

thanks /regards anand
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Comments

I too recharged today when i see rc 111, but after that i noticed that it is not updated and when i ask the retailer he asked me to check by using *123*9# and when checked it shows that the amount is only for a2a. This is not acceptable. They didnt inform in the add regarding this.
i recharged rs111 for my cousin as the retailer told me that it gives full tt. my cousin is on his way to mumbai, travelling alone and he is not able to contact us. he kept on calling from public booths asking me to check what happened to the tt. i want airtel to immediately check on this issue and do the needful. my grandfather is a consumer protection member and if not resolved, will take this matter to the court.

ajit renga
[protected]
My cousin's number: [protected]

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