[Resolved] Airtel Prepaid — Sim card stopped working suddenly

nirjharpal

from Rajarhat, West Bengal

Address:

West Medinipur, West Bengal

I have taken a new Airtel Prepaid Connection ([protected]) on 11th August 2012 from Kolkata. Now today (28.10.2012) i woke up and found "SIM CARD REGISTRATION FAILED" on my mobile. I tried calling from another mobile it says "THIS NO DOSENT EXISTS". I called up customer care thay said " THIS NUMBER HAS NOT BEEN USED FOR LAST 6 MONTHS HENCE THIS NUMBER HAS BEEN BLOCKED, YOU WILL HAVE TO TAKE A NEW CONNECTION". I fail to understand what is my fault. I have even recharged for Rs 200 on 12th August 2012.
Pls look into the matter and resolve ASAP. It's affecting my business a lot.

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Dec 8, 2016

Complaint marked as Resolved

They called me and activated the sim again, but i converted to post paid, as they said such incidents can repeat again in pre paid conn.

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Comments

Mohd Asim Husain

from Lucknow, Uttar Pradesh

Airtel — No. stop working

I was using a airtel postpaid no. [protected] from 2005 and then i convert my no in prepaid on nov 2009, and on 30th dec 2009 it stopped working. when i asked about it from airtel officials they told me to submit the documents again and did the same, and no action taken against my complains in airtel.
but no. didn't work.
i want the reason why my no. stopped working.

shiprita

from Pedana, Andhra Pradesh

airtel pre-paid — sim card working

hello,
I have heard that pre-paid sim dont work in jammu-kashmir. Actually my friend will be goin there and so want to know what is the actual problem and what solution can be done for this for my friend because connectivity is required.

Thanking you.
Ayan