[Resolved]  Airtel Prepaid — Unable to connect to the Customer care representative

Address:South Delhi, Delhi

Today i called 121 for customer care to have discussion with customer care representative.
I have a complaint regarding there very bad service:
I tired 3 attempts to call customer care representative even they are charging .50 paisa for 3 minute after forwarding call to representative my call got disconnected.
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Aug 13, 2020
Complaint marked as Resolved 
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Airtel — not able to connect with costumer care

Dear sir,

I am inform you that my airtel mobile no.[protected] is not able to contect with airtel costomer care
that problem is very serious.
I hope airtel costomer officer take this matter seriously.


Thank you.
Yours faithfully,
Shantilal patel

Airtel Prepaid — Customer Care not connected

Hi, My name is Om Prakash, I have a prepaid connection ( [protected] ). Actually when I set call forward on my landline number and try to call on my airtel number then I could not able to connect. Please contact me on my same number other wise on my email id - [protected]@yahoo.co.uk
Hi,

From yesterday i called 121 for customer care to have discussion with customer care representative. I have a complaint regarding there very bad service: I tired 10attempts to call customer care representative even they are charging .50 paisa for 3 minute after forwarding call to representative my call got disconnected.

I have recharged for Rs98 for net connection, got recharge is successful. I'm using Sumsung galaxy 5, i unable to connect the net. Please do favour
regarding issue, send me manual settings to change in my mobile...

Airtel/Prepaid — cannot contact to customer care

Dear sir,
I am having the prepaid mobile no: [protected] suffering from a prohibition of call to the airtel customer care executive for about last 40 days. Sir, I must mention here that some day when I asked a customer care executive for a problem to solve then he told me to go to the nearer airtel office and solve my problem. But when I told him that my problem is not so big that I could have to go to the airtel office then he whispered something in an unknown language and cut the connection and since then I am not able to contact to customer care executive any more. In between I got a message that the company has activated a package "Friend Locator" and even I am not able to tell some one to deactivate that service. I dont understand that, why the company activate any package without even applying for that. Is this not a rub.
So, I request you not to rub me like this and please activate my call at least to customer care executive, so that I may at least contact him to deactivate my auto activated service.
Thanking you
Bhupen Behera
NO: [protected]
same problem i have been facing last four days i try daily but i am unable to connect customer care.

when i dial 121. i reach upto transfer my call to customer exe.but later on i got the message pls dial *121# to know your a/c balance and validity

i am very frustrated from this sort of services
I too facing the same problem.
To airtel,
This is Ansul Gupta, Mobile number: [protected]
As i already wrote many times to airtel ([protected]@in.airtel.com) that im unable to connect customer care on 121 or 198 or [protected] or [protected], , when it is asking to press 1 to confirm that i will be chargeable 50ps for 3 mins.. i pressed 1 .. but instead of connecting to customer care executive.. i got a reply please dial *121# to check your balance & validity.
I tried calling many times. i got the same reply.
in two days.. only once call will connect to Customer care.

Airtel Mobile — I am not able to contact airtel customer care

When I try to call 198 or 121.M not able to contact airtel customer care.They simply say thanks for calling airtel.
In past too same problem has happened
Sir do something to stop manmani of airtel.. my no is[protected]
Facing the same problem, I have so many queries to ask, but to get them clarified I cannot connect to Customer Care, Wat the F--K is this.

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