[Resolved] Airtel — Prepaid to Post Paid Migration | |||
I am a loyal customer of Airtel Since more than 9 years, but this is ridiculous that I have submitted my complaint by giving every bit of explanation and still no one cares to call me. Its been 12 Days that I have send an email to 121 email Id and send a message on Facebook to Airtel presence and also emailed the team. Infact I also call them once in two days. Everytime they say the same answer without giving the solution. I have copied the initial complaint below. Initially I had got the call from so called Airtel Center to sell the post paid plan for my prepaid number --- from [protected] Number. After taking the money (Rs 900) they dont even bother to pick my call. Before receiving money they told me to call anytime for the mentioned number. I hope Airtel will remain customer friendly and take this complaint very seriously to investigate this issue or else whole of my family and friends will move out of Airtel ( Guess i dont have to do this). I dont want promises. I want the result and my money back. Please help me out. Hello, I am Lingraj Gavimath, from Bangalore. I had got a call from Airtel for Pre-to- Post migration, from Ramanagara contact division from the number [protected]. A guy (His Name was Siddeshwar) had come to collect the documents. I had given my documents and photo for the migration of my two numbers. I had also paid Rs 900, on March 9th 2013. The guy had told that I will receive a sim card from Airtel. I had given my office address. Till date I had not received my Sim cards. Today morning a person had come for verification and said that I have to contact the persons to whom I paid the money. I have the form or application number (Customer Relationship Form number) it is: 292739. Please help me regarding this. The Agents name reflected in the form was Mohammad Nizam. I had got a call for verification from [protected], guess they will be knowing who sold this. Was this information helpful? | |||
Aug 7, 2021 Complaint marked as Resolved | |||
3 Comments | |||
Comments
My Mobile number is [protected]
Reply
Namaste Mr. Gavimath,
This is to inform you that your concern listed on 26 March 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.
For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.
Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
This is to inform you that your concern listed on 26 March 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.
For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.
Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Namaste Mr. Gavimath,
We would like to inform you that your concern listed 26 Mar. 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com.
Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
We would like to inform you that your concern listed 26 Mar. 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com.
Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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