[Resolved]  Airtel — Prepaid to Postpaid Con Cheating

Address:Bangalore, Karnataka

Hi,

I got a call from [protected] to change my airtel no, for Pre paid to Post paid change and they said they are calling from Airtel and got all the required documents from me and gave me a new Post paid no. For one week, I didnt get any reply and next saturday(8.9.2012) morning my prepaid mobile no got disconnected. After that my new post paid no which they gave, never got activated and till monday morning 10:30 AM. I called the customer care from others mobile for more than 10 times and registered the complaint[protected] also. First they said, it will be activated on sat 4PM and sat Night 11PM and Sunday evening 4PM. I don't know, why this provider is simply cheating their customers and giving more trouble to them. Please if, anybody knows, please let me know how I can register the formal complaint against this.
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Aug 13, 2020
Complaint marked as Resolved 
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I am keep trying that no from saturday, its still switched off.
Namaste (aruljos123),

This is to inform you that your concern listed on 10 September 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence

Regards
Arpit Dixit
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com
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