[Resolved] Airtel — Prepaid to Postpaid Goo[censored]p

arundhanakott

from Mumbai, Maharashtra

Address:

Chennai, Tamil Nadu

I have requested for a Airtel prepaid to post paid conversion for two of the phone numbers. Initially they got Rs. 200 for the conversion and changed one number and for the second number they gave SIM card. First number got changed in 20 days and the second number is still pending for conversion. When i enquired the representative, they mentioned that there is some problem with the earlier application and they got the application details again and gave another SIM card. The second SIM card also still not activated and I'm really disappointed with Airtel as no one is taking accountability. The order number provided by Airtel is 90957382. Kindly assist and beware of Airtel!!!

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Nov 7, 2016

Complaint marked as Resolved

Verified Support

Feb 23, 2013

Airtel Customer Care's response Namaste( arundhanakott),

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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