[Resolved]  Airtel Prepaid — unnecessary services active and cut balance

Address:Auraiya, Uttar Pradesh

respacted sir,madom

my name is gopal aur main airtel prepaid user hun.mera mobile no. [protected].mere is no. pe compny aaye din koi no koi VAS activet kar deti hai aur acaunt se balence cut kar leti hai.jab main iski comlaint 121 care pe karta hun to 1rst to meri complaint sunte-2 phone kaat diya jaata hai.aur agar kabhi conplaint note ki bhi jaati hai to alag-2 wazah bata kar kaha jata hai ki aage se esa nahin hoga.
sir, pichhle 7 dino me mere 50 Rs se jyada kate ja chuke hain aur jab maine iski comlaint ki to kaha gaya ki aapne net use kiya hai isliye aapki ye sarvices lag gayi hain.maine jab sarvices band karne ke liye kaha to mera phone kaat diya gaya.

so sir plz help me.


thanks & regards
gopal rathaur,auriya(UP)
contect no. [protected]
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Aug 13, 2020
Complaint marked as Resolved 
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Airtel Prepaid Service — my balance is cuted

e roju morning 30 rupees pati recharge chainchanu phns emi chaya ladhu kani na bal epudu 4 rupees vunaye pls give me my balance back to my number my mobile number is [protected]
why not you provide online prepaid recharge by Internet Banking for your customers.

Airtel Prepaid — CUT BALANCE

CUT BALANCE IN MY ACCOUNT 15 RUPPES IN PER 15 DAYS

regarding service — cut balance unnecessarily

MY PROBLEM IS THAT MY BALANCE IS CUT BY RS 1 EVERYDAY FROM WHEN I REALLY DON'T KNOW.
BECAUSE THE VAS SERVICE IS ACTIVATED ON MY PHONE
BUT I NEVER GIVE THE PERMISSION TO ACTIVATE THIS SERVICE ON MY MOBILE.
SO WHY UR CUUTING MY BALANCE PLZ STOP THIS AND RETURN MY AMOUNT WHICH U CUT
EVERY DAY.
U GIVE THE SERVICE OF 121 TO STOP THIS SERVICE BUT THIS SERVICE ALWAYS SHOWS BUSY SYSTEM OR NETWORK FAILURE.
PLS QUICLY SOLVE MY PROBLEM.
THANKS
My name is Raktim Adhikari & my mobile no is [protected]. On 20.09.2010 morning I suddenly observed that my A/c balance was nil though I have balance of Rs. 2.32 after my last call on 19.09.2010.

This was also observed with the number [protected] which is in the name of Mithu Adak. On 16.09.2010 morning she suddenly observed that her a/c balance was 0.29 though her balance was 2.29 after last call.

Will you please clarify me why the amount has been deducted?

Please resolve the problem ASAP.
My mobile number is [protected]

I am facing the problem from last month is that my mobile A/C balance get deducted suddenly within two days

so i request you to deactivate the additional services if any

Airtel — unnecessary services provided

my mobile service provider i.e. AIRTEL cheated on me and cut down my mobile balance every time i recharge my phone for un-necessary services like hello- tune, cricket update etc. without my permission.
i had been complaint many times in this regard in airtel customer care but they did not reply to my complaint.
i want ,company to reply me and refund my money.



regards
priyanka gupta
[protected]@hotmail.com
mob.
[protected]

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