[Resolved] Airtel Prepaid — bad service | |||
My name is Sandeep, I'm using Airtel prepaid connection for the last 9 months. I regularly recharge my mobile [protected] with RC36 for the purpose of making local and STD sms. my transaction ID is[protected] on dt. 20-12-11 also i had recharged my mobile with RC 36 after confirming from the delaer whether it's stll existing. after recharging my mobile I tried messaging to a friend of mine which is a STD sms, but i was charged istead. Then I immidiately called to the AIRTEL complaint cell to register a complaint against that had happende to me. but the customercare representative told me thast the service for STD sms for RC36 has been removed. But in my Message which I got when I've recharged with RC36 in my mobile was written 1000local+national sms for 30 days. Then I've again called the complaint cell but my mobile was not getting transferred to complaint cell. then I tried from a friend's mobile then i was connected but they've not resonded properly to me and disconnectedf my call 2 times. points to be noted: 1. Why they have not informed me with a message before, if they had removed that service as i was using that service earlier. 2. Why did I get a recharge message stating that 1000 local+national SMS free for 30 days. 3. Why they have not making my connection to complaint cell after giving a first complaint Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 19 Comments | |||
Comments
My am using airtel prepaid. Yesterday i did an e-top of Rs 25 but got Rs 0.98 as balance and after that i am being charged Rs 2.50 for my STD calls (though i have activated a tariff of RS 49 for STD calls in which i was to be charged Rs 1 per min.).
Kindly help as customer care is not responding and i have sent a lot of messages on 121 with no response.
The number belongs to Jharkhand (Ranchi) and the airtel is providing some really bad services.
Kindly help as customer care is not responding and i have sent a lot of messages on 121 with no response.
The number belongs to Jharkhand (Ranchi) and the airtel is providing some really bad services.
Airtel Prepaid — poor servics
i have a prepaid connection from about last two years.This was specially for internet, it never worked properly(not even 10kbs).From Dec2006 to Feb2007 its services were completely stopped but i was getting bills and was paying them.From last six months services are again stopped(it comes off an on), to any complaint local service provider says to remove the connection.I am also not getting bills, i think now they will send a large amount.What i should ido now? YOUR SERVIES IS HELP LINE IS CLOSED. BECOUSE YOUR SERVIE'S
PROBLEM . I AM COMPLENT MORE THAN 10 TIM'S BUT NOT CONNECTED. MY NO [protected]. PLZ BALANCE IS UPDATETED.
PROBLEM . I AM COMPLENT MORE THAN 10 TIM'S BUT NOT CONNECTED. MY NO [protected]. PLZ BALANCE IS UPDATETED.
sir,
i had been complaining to airtel complaints pas 3 months regarding poor quality of network, the coy ref no is [protected], [protected].
inspite of repeated complaints and request to the nodal officer no redressal is given.
main problem is calls are charged where one is unable to hear any voice from opposite side
i am left with no option but to approach the court.i am finally changing to other network.
i had been complaining to airtel complaints pas 3 months regarding poor quality of network, the coy ref no is [protected], [protected].
inspite of repeated complaints and request to the nodal officer no redressal is given.
main problem is calls are charged where one is unable to hear any voice from opposite side
i am left with no option but to approach the court.i am finally changing to other network.
AIRTEL PRE-PAID CONNECTION — Disconnection of a prepaid line
I have requested you to disconnect my pre-paid connection no [protected]. Despite repeated requests, the connection has not been disconnected.Now, whom should I approach to get my deposit back?
mt number is [protected].i am not been able to call anyone yet my balance shows rs.80...there is no service from your network!please solve the problem...
AIRTEL PRE-PAID CONNECTION — very bad pre-paid service
I have purchased a pre-paid life time connection, but after one month the service for the same has been disconnected by airtel without any intimation, and pre-paid customer care is unable to reply the reason. i am shocked by the Airtel customer care response. with such bad attitude brand AIRTEL getting out from the heart of indians!!! AIRTEL has to think !!!pls call [protected]
AirTel — Service of prepaid
1. I can't receive incoming calls. It says that my number is busy or not reachable.2. I can't make outgoing calls. It remains calm and hangs out after some beep sound.
3. Some times i can't make landline calls. It says the number doesn, t exist.
4. The call were automatically hangs out.
5. I can't send messages. It says "Message not sent try later"
My Number is [protected]
I agree with you. I have discontinued my connection for the same reason
sir,
i m mohd afser, u r not providing properly service, because we r not able to talk to customer care, why sir i[censored]r not providing this service how to solve the our problem sir, kindly i request to u open the line talk to customer care
i m mohd afser, u r not providing properly service, because we r not able to talk to customer care, why sir i[censored]r not providing this service how to solve the our problem sir, kindly i request to u open the line talk to customer care
Air tel service is the most worst service in India, I think. I have made a complaint against my my mobile no before 7 days but there is no respond at all. I have suffering so. What you are doing, you just go and sleep. you are a helpless company only taking money and enjoy. Customer ...jaye bhad main...
puk [protected]
to be honest i've been problems with airtel for a long time now...i guess they are about to lose a loyal customer!...so i started doing some research and found out about tata docomo...its just been launched here...its got some amazing plans like this 1paisa/sec charge for all local/national calls and also great VAS...give it a look if you're also in two minds about continuing with airtel (http://tatadocomo.com/connect.aspx)
Airtel Prepaid — bad airtel service
i am a mumbai circle customer since last 3yrs.[protected] i used to appreciate your service. but now days i feel bad for myself to trusting airtel.
1) Initially i was in government plan.But Due to some AIRTEL technical problem my plan has changed from government plan to some other different plan where my call rates have gone very high.
i called customer care i got hundreds of answers.
galleries says my plan is government, customer care says its lifetime plan.
i complained about this at customer care, galleries, i sent mails. but i found no result.
2)I was facing wrong daily deduction of GPRS service.
I have been wrongly charged more than 300 rs.
i placed complaints again no result.
but now in these days
i am facing problem of validity recharge i am not able to recharge my number for validity.
* due to this my incoming outgoing is barred.*
I am facing really trouble.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
42%
Complaints
54492
Pending
0
Resolved
21957
View all 54492 Airtel reviews & complaints
+91 96 6339 5551
+91 11 4266 6500 [Head Office]
+91 11 4666 6100 [Head Office]
20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
View all Airtel contact information
Prepaid — extra charging for std calls
Hi,I am Pawan kumar Sahu,([protected]) and have been acustomer of vodafone since past 5 yrs.Recently i m facing problem from ur side, any time i call astd no. and disconnect at 55 or 56 seconds, i am charged twice the amount on [protected] (this mobile no.) .on17.01.2008 @8:01 a.m.I called vodafone care also but was not entertained satisfactorily.
please do the needful to solve my problem.
regards,
Pawan