[Resolved] Airtel — deactivation of caller tune

shanmugapriya_pondy

from Nellore, Andhra Pradesh

Address:

Pondicherry, Puducherry

my mobile no is [protected].. the caller tune service is being activated on my mobile without my consent nd Rs.30 has been deducted. i tried the code *678# but didnt work.. i sent the sms STOP to 543211 which didnt work either nd it also too Rs.3 out of my balance. Within a weeks time nearly Rs.60 has been looted from my account. To make things worse you have activated friends chat too.. What service are you guys actually providing.stop all those services immediately and remit my money..

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Aug 13, 2020

Complaint marked as Resolved

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Comments

akbar

from Channapatna, Karnataka

what the hell r u doin....................i want to de activate my hello tune...but the thing is that the airtel company is not doing any thing and simply consuming the customers money...........................................what is this...........if this kind of service is provided than i m going to changed the company........to hutch.........i want to de activate my caller tune plz some 1 help me........

shweta mane

from Bengaluru, Karnataka

what the hell r u doin...i want to de activate my hello tune...but the thing is that the airtel company is not doing any thing and simply consuming the customers money...what is this...if this kind of service is provided than i m going to changed the company...to hutch...i want to de activate my caller tune plz some 1 help me...

P.M.Uday

from Noida, Uttar Pradesh

Airtel Prepaid — remittance of hello tune amount

Sir, I am using the prepaid sim of Airtel with number [protected]. few days back hello tune is activated on my number without my consent and rs. 30 is deducted towards service. but i did not accept the service. then why the amount is deducted..? as per TRAI rules and regulations you are not supposed to cut the amount without my consent. please look into this matter and remit my amount back to my number.

Soma Das

from Jamshedpur, Jharkhand

I am a prepaid Mobile customer of Airtel and my Mobile No. is [protected]. Today I topped up with Rs.120 in the morning. Around 1:00 PM a SMS came. It informed me that Re.1 has been deducted from my balance for 'love SMS' for one day. I did not subscribe in any such pack. It happened earlier 2 times also. I stopped with stop SMS to 121 earllier. Why Airtel does it? Please refund my money. I hope, you improve your system in future so that customers are are not harassed or cheated .

bpramodkulkarni

from Chennai, Tamil Nadu

I want to deactivate caller tune from my airtle mobile # [protected], can you let me know the procedure