[Resolved]  Airtel — Postpaid mobile billing irregularity

Address:

Pune, Maharashtra

this month also I have 2 instance of Tadka live 15 RS debit in my bill of 24oct2011.(on29sep2011 and 14oct2011)
and beside you told me it will not happend again ... I got this 30 Rs every bill in my last 3 months ...
I dont check my previous bill but I am sure you people deduct this amt from my bill and I paid for that so called service which I dont know what it is..
and after called your 198 customer care number some mr Prakash told me that Tadka live is active at my number ... and even he don't know what this service is all about.and then call is cut.

also I complained regarding cross connection and no voice heared or number still ringing but showing calling time ...
the same thing is reflect in my bill which ideally should be zero revenue call as it was network issue.
please check all the call which are less than 20 sec are those call in which either no voice heard or cross connection.
but you give me a list to provide is hell lot of info but i want to provide it this time.
(already sent same to below mail ids:
[protected]@in.airtel.com,
nodalofficer.[protected]@airtel.in,
appellate.[protected]@airtel.in)

I WANT MY MONEY BACK ..... and also provide assurance that u will provide good service then only i will pay this month bill whose due date is 12oct2011.