[Resolved]  Airtel — installation not done for new connection

Address:Medak, Andhra Pradesh

I have booked a new Airtel DTH Connection throught customer care.
My transaction id : 9939755, area pin code is 502032 and my contact number is [protected]. Aitel customer care said that they will come for installation in 48 hrs, but it is already 1 week completed.
There is no response from customer care(saying area pin code is not correct).
While taking the connect i spoke to Suneha khan, contact number: [protected].

Installation Supervisor(Sachin) contact number will be always switched off([protected]).

Serious action need to be taken on Airtel DTH and supporting team.

Sreedhar
[protected]
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Aug 13, 2020
Complaint marked as Resolved 
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Hi,

I have received a call from customer care on 30th July, after that there is no progress. plz be serious in this issue and do the needful.

Regards,
Sreedhar T([protected])
Hi,


i am frustrated with this service. Already payment is done 10 days ago. Promised that within 48 hours installation will be done. Very very poor customer support.
In this 10 day i have called more than 50 times. But now progress in installation.
If Airtel is unable to provide proper service, why it has entered into DTH market.


Regards,
Sreedhar ([protected])

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