[Resolved]  Airtel — receiving bill

Address:Kolkata, West Bengal

I have asked Airtel to cut my broadband line since the month of may, they've send me a reference no for disconnecting my line, however nothin has been done so far. On top of that i've been getting msg and my bill is increasing every month. i was out of station, so wen i came back, to avoid the inconveinience i paid that outstanding amt. I got the settlement paper and was told that i was never to be disturb again . I kept getting calls and my bill is increasing. i again mail them to disconnect my line and i got another reference no and was told that line would be disconnected within 7 days . Again nothing has been done so far . Ive attached the settlement paper below.
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Dec 31, 2016
Complaint marked as Resolved 
Verified Support
Oct 18, 2013
Airtel Customer Care's response
Namaste (cmydamon),

This is with reference to your post dated 16 October 2013. We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

You can also get in touch with us at airtel.[protected]@in.airtel.com

Regards,
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Complaint comments 

Comments

Namaste (cmydamon),

This is with reference to your post dated 16 Oct 2013. We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com

Regards,
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

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