[Resolved] Airtel — Recharge 99/- but not got any balance

sumangupta.237

from Kolkata, West Bengal

Address:

North 24 Parganas, West Bengal

I went to a shop for recharging my airtel internet in mobile for Rs.98/- but the shopkeeper mistakenly charged it by Rs.98/-
Unfortunately I have not got any balance,any talktime, or any internet usage balance..I called up the customer care immediately but one lady picked up the call and she misbehaved with me to her level best..!! I am just surprised how come such company like AIRTEL could do this with customers..!!

Regards,
Suman Gupta

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Oct 14, 2016

Complaint marked as Resolved

Verified Support

Jan 30, 2013

Airtel Customer Care's response Namaste Ms. Gupta,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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