[Resolved] Airtel Recharge — Rechange problem-no response from customer care from last 2 days | |
Dear, I am having one Airtel prepaid connection no is - [protected]. I recharge my mobile with 89/- Rs. card for getting STD 1 Rs (Trans Id- [protected]), but I didn't get. For that.. I discuss with customer care supervisor Mrs. Mahalaxmi on 29/08/2007 at 3pm but I didn't get any satisfactory response, she told we would resolve that problem with in 24 hrs. Again, I discuss with customer care supervisor Mr. Kumar on 30/08/2007 at 2pm but again I didn't get any satisfactory response, he told we would resolve that problem with in 48 hrs. Means up to today. But till know I am getting same problem and know customer care they blocked my mobile means they are not picking my call. Today I tried 5 times. May I know what's the reason for behind that? Please resolve this problem and give me Response ASAP. Thanks & Regards, Yogesh Mishra Mobile no – [protected] Trans Id- [protected] Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
4 Comments | |
Comments
I have the same problems almost every time I try to recharge. They have ZERO customer service. If you are lucky and the service works, then fine. Otherwise you are out of luck - and out of money. Airtel is a clueless company.
Reply
sir,
MY MOBILE NO.IS [protected]
I RECHARGED RS 50. THAT WAS AN OFFER. THIS IS THE OFFER, RECHARGE RS 50 TODAY GET RS. 75 TALKTIME RS 43 ONTIME AND BALANCE 32 RS WITH IN 48 HOURS, I GOT 43 ONTIME BUT I HAVE NOT GET THE REMAINING 32 RS YET. THE DATE OF RECHARGE WAS 14.1.2010, I CALLED TO CUSTOMER CARE SEVERAL TIMES. THE LAST TIME I CALLED ON 31.1.2010, WHENEVER I CALLED TO CUSTOMER CARE THEY TOLD ME YOUR PROBLEM WILL BE SOLVED WITH IN 48. HOURS. THE LAST REQUEST REFERENCE NO. IS [protected], AND, 013
1289466, WHY DID NOT YOU GIVE MY BALANCE AMOUNT BACK, YOUR CUSTOMER CARE SYSTEM IS TOO BAD, IF YOU CANNOT SOLVE A LITTLE PROBLEM LIKE THIS THERE IS NO USE OF YOUR CUSTOMER CARE, ANOTHER THING WHICH HURTED ME THAT IS I CANNOT CALL TO CUSTOMER CARE FROM 21.1.2010, SO I BECOME VERY ANGRY TO YOU, WHEN WILL SOLVE MY PROBLEM ??PLEASE ANSWER ME, MY PATIENCY IS OVER, ARE YOU CHEATING ME ???
MY MOBILE NO.IS [protected]
I RECHARGED RS 50. THAT WAS AN OFFER. THIS IS THE OFFER, RECHARGE RS 50 TODAY GET RS. 75 TALKTIME RS 43 ONTIME AND BALANCE 32 RS WITH IN 48 HOURS, I GOT 43 ONTIME BUT I HAVE NOT GET THE REMAINING 32 RS YET. THE DATE OF RECHARGE WAS 14.1.2010, I CALLED TO CUSTOMER CARE SEVERAL TIMES. THE LAST TIME I CALLED ON 31.1.2010, WHENEVER I CALLED TO CUSTOMER CARE THEY TOLD ME YOUR PROBLEM WILL BE SOLVED WITH IN 48. HOURS. THE LAST REQUEST REFERENCE NO. IS [protected], AND, 013
1289466, WHY DID NOT YOU GIVE MY BALANCE AMOUNT BACK, YOUR CUSTOMER CARE SYSTEM IS TOO BAD, IF YOU CANNOT SOLVE A LITTLE PROBLEM LIKE THIS THERE IS NO USE OF YOUR CUSTOMER CARE, ANOTHER THING WHICH HURTED ME THAT IS I CANNOT CALL TO CUSTOMER CARE FROM 21.1.2010, SO I BECOME VERY ANGRY TO YOU, WHEN WILL SOLVE MY PROBLEM ??PLEASE ANSWER ME, MY PATIENCY IS OVER, ARE YOU CHEATING ME ???
I have recharged my mobile phone No. [protected], from lucknow twice by Rs. 440.00 but both recharge returns with Zero balance but the said amount is deducted. Instead we get the message that the Incoming is diverted and we canot call anyone from our mobile. our recharge IDs are[protected] and 46809408.
Even our customer care No. [protected] also returns with the same message.
I cant contact any of our numbers from my mobile even after spending Rs. 880.00
Even our customer care No. [protected] also returns with the same message.
I cant contact any of our numbers from my mobile even after spending Rs. 880.00
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