[Resolved] Airtel — recharge issue and customer care | |||
Hello today at 1.30 pm date 2.1.2013 i have dialed *121# with my airtel no. I.e. [protected] i have checked monthly internet pack of rs. 98 with 1 gb data and 30 days validity .ok after that i recharged my no. With 98 rupees but i got only 650mb with 21 days validity ,after recharging i have again checked the monthly internet pack by dialing *121# and it was showing the same i.e. 1gb data with 30 days validity . After that i called customer care and they are just deducting my balance and cutting call every time. Mr. Om singh and sandeep were on customer care helpline first they are not telling their names and when i forced they told there name and cut the call one of them didnt tell his name... Now tell me what should i do i have a screenshot of that now tell me what should i do even i cannot call customer care i m calling it with my brother no. [protected] .now they have blocked both the numbers. I want a complaint against this.... Was this information helpful? | |||
Oct 28, 2016 Complaint marked as Resolved Verified Support Jan 26, 2013 Airtel Customer Care's response Namaste, We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at www.airtel.in/airtelpresence We assure you that we are committed to resolving the issue to your satisfaction. Regards Rakesh Kumar Airtel Presence (Airtel Customer Service Team) Bharti Airtel Ltd [protected]@in.airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33 | |||
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CBNRA[protected] thats the complaint id they have given and they didnt resolving this problem...
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