[Resolved]  Airtel — reducing gprs data

Address:Bhojpur, Bihar

i am a regular gprs user of airtel 98 plan. On 4th jan my data plan will expire. The same day i call to airtel customer care to renew my plan and deduct the amount from my balance. They inform me that they give 1GB data for 30 days for regular user. But after deduction they gave me only 650 MB for 21 days only. Please do something for that.
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Nov 6, 2016
Complaint marked as Resolved 
Verified Support
Jan 05, 2013
Airtel Customer Care's response
Namaste,

This is to inform you that your concern listed on 05 Jan. 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at www.airtel.in/airtelpresence


We assure you that we are committed to resolving the issue to your satisfaction

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Verified Support
Feb 15, 2013
Airtel Customer Care's response
Namaste,

We would like to inform you that your concern listed 05 Jan. 2013 has been resolved. Should you have any queries please contact Airtel customer service at [protected]@in.airtel.com?

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Complaint comments 

Comments

hi mr. sandeep. glad to know that u and ur company thinking about my problem. My mobile no. is [protected]. And last i want tell u one thing that after renew my data plan the rest data not added in my account. Also my no. is blocked by customer care so now i cant say anything about your correspondent.

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