Airtel — reference no.-CWRCH[protected] | |
amount from the talk value of My no.-[protected] is being deducted when net is used,in spite of net pack attached to it. this problem is since 7th. it started with a deduction of some 36 rs. from my account, which i thought might be due to excess net usage. Instantly i charged my net value on that very day with rs.128(transid[protected] but still the problem persists. Although the 30 days duration of the net pack was 7-8days left. And now the condition is worsened by the unskilled staff of airtel. I m sorry, but i want to make you aware that neither your outlet staff at arya nagar, kanpur, up. could do anything nor your customer call centre-198. only they could do was to provide me nos., initially some prateek sirs no.which i think, is not supposed to be received. and then this above mentioned reference no.which after 3 days says that i have been booked for a call back. Being a well wisher of airtel i would request the senior officials to take care of rising complaints graph . i hope this time i find my problem to be eradicated in 12 hrs. and still if it is not, i m sorry,it will be a real careless part from your side. Was this information helpful? | |
Airtel customer support has been notified about the posted complaint. | |
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This is with reference to your post dated 23 September 2013. We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com
Regards,
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com
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