[Resolved]  Airtel — Refund not provided

Address:

Tamil Nadu

I appreciate the initiative and hope you can help me on this.

I lost airtel dth connection due to No Signal issue between the dates January 1 to January 6 and January 19 to January 25. I was provided only refund of 70 Rs so far for the same even though refund must amount to 240 rupees.

I was charged 250 Rupees for repair. Airtel doesn't charge new customers who are in warranty period and I am in the warranty period.

Different people told different versions of why I was charged 250 making the information totally unbelievable and they charged even though I was in warranty period.

My customer Id is [protected]. You can find below the mails I have sent to the customer care confirming the dates.

Please help me as all the airtel nodal office people, the local service providers were very rude. I paid 5800 rupees for getting a new connection and am paying 600 rupees per month. But I get problems so often that I am not getting proper service.
Hope you can provide me with a solution