[Resolved]  Airtel — regarding balance and 198

Address:

Madhya Pradesh

sir i am having airtel mobile no. [protected] and [protected] . and the first no. [protected] using in data card since last one year . today when i checked my ac. balance than i fond there is zero balance .but i have 7.59 rupees in my account in last night and i am using 18 rupees services for three days and 500 mb data. today i got sms due to low balance your 18 rupees gprs services stopped and 0 rental plan activated.
when i call 198 they told me you used all balance in 7 sec. without using Internet after that i want to talk senior executive but they disconnected my call two times after a long hold . i record all the convocation between me and cust. care on date 15/06/2012 . kindly return my money. thanks