[Resolved] Airtel — Reg:Network speed

Emman Rajendran

Address:

Tamil Nadu

Dear sir/ mam,
Already i complained several time (more than 6 times)the same issue. Again one more time i complaint is, my 2g net work (Air-tel-prepaid- no:[protected])is very slow. It can reach at 1 KB/s only, but normal 2g speed is 50 KB/S. In your customer care dept is not given any response for the last 6 months. if It is not able to do your net work means, kindly change my port to Aircel/ BSNL. No one network is like yours. Kindly increase my net speed range or else change pls.

Your customer,
Emmanuel R.
Kanchipuram,
Mo;[protected].

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Nov 1, 2016

Complaint marked as Resolved

Verified Support

Jan 26, 2013

Airtel Customer Care's response Namaste Emmanuel,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at www.airtel.in/airtelpresence

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Rakesh Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Comments

Emman Rajendran

dear sir/mam,

I recharged my mobile ([protected]) at rs 97 for booster pack thru an online airtel payment. It failed to recharge and msg came to my inbox. But Account status on my axisbank is shown to be debited for it. still now that recharge is not succeeded.Kindly recharge that amount or else retrive back to bank. This is also your airtel customer non statification mode.