[Resolved]  Airtel — Rs. 450 deducted from debit card but data pack not recharged in mobile

Address:Haryana

Dear Rakesh,

Thank you very much for the lovely Airtel 3G service I am experiencing till date.
However I have landed up with a similar problem I faced earlier.
I recharged my mob data card mob number for Rs. 450 for 2Gb datapack on 10/3/2013. The transaction was completed by debit card on line. The amount was deducted from Bank Account immediately. How ever this is the SMS I received from Airtel and my 3G data pack has not been recharged till today. I cannot contact any customer service representatives as is usual with Airtel.
10/3/2013 at 21:27 hours.
Your Airtel mob number [protected] on line recharge txn ID 208849 of Rs 450 has been initiated. Please keep this txn ID for future reference.
Also, A message came for the failure of the procedure.
Your Airtel mobile [protected] online recharge txn ID 208849 of Rs 449.0 failed due to some technical reasons.

I kindly request you to look into this matter and do the needful please.

Thanks and Regards,

Ajay
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Oct 28, 2016
Complaint marked as Resolved 
Verified Support
Mar 11, 2013
Airtel Customer Care's response
Namaste Ajay,

This is to inform you that your concern listed on 11 Mar. 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
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Complaint comments 

Comments

AirTel — i have no atm card

i was open my acount in patiala bank till date 22/06/2009.please send me ditail for prossing my card.

Airtel — Not recieved atm card

Dear sir ,

This is praveen from bangalore i have applied for the atm card last month 17th, still not yet recieved my atm card.
Namaste Ajay,

We would like to inform you that your concern listed 11 Mar. 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com.

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

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