[Resolved] Airtel — Rs. 5 deducted from main balance | |
I have been charged Rs.5 from my Airtel prepaid account (number: [protected]) for downloading Fashion show on[protected]:22 hrs when I have not downloaded any such thing. When I contacted the customer care on 121 and told the executive that I didn't download it, he insisted that I downloaded it at that time from a website, which I couldn't make out from what he was telling. I told him repeatedly that I didn't download it, but he wasn't willing to accept and thanked and disconnected the call. Searching the Internet, I found that few others were having the same issue as me. Can you please stop these types of charges from getting deducted from account when no such Value Added Services (VAS) were downloaded? Please also refund my prepaid account with Rs.5. Was this information helpful? | |
Aug 7, 2021 Complaint marked as Resolved | |
2 Comments | |
Comments
Namaste Mr. Chakraborty,
We would like to inform you that your concern listed 25 Mar. 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com.
Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com
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We would like to inform you that your concern listed 25 Mar. 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com.
Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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This is to inform you that your concern listed on 25 Mar 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.
For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.
Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
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