[Resolved]  Airtel — shifting the line

Address:

Chennai, Tamil Nadu

Hi.

It has been more than 6 days but my issue has not been fixed by Airtel team. I am sorry to say this they are not taking responsibility. I placed request to shifting the line on 29th December 2012 complaint number 26695182 maximum time 04-Jan-2013 13.59 IST I make call up after maximum time to customer care they just take a complaint once again but I never received any call from technical department regarding shifting my phone line .

I frustrating too much regarding this issue. So I make call 4-Jan-2013 14.15 IST and I received message from your call center excite that DB line is not available in my area she said that she will arrange call back to me but I never received any call from Airtel regarding this issue . FOR YOUR REFERENCE I TOOK FEW PHOTOS NEXT TO MY HOME AND I CAN SEE THAT MORE THAN 9 LINE ARE AVAILABLE. KINDLY GO THROUGH THE ATTACHMENT PHOTOS. No one was in a position to help me. They just close my complaint eventhough it is not fixed. Customer care has become worse, they blindly disconnect my call nowadays or put on call hold for hours or skip to other guys they are also not responding proper way .

FYI, I am using this connection for more then 7 years. I need someone who can help me in fixing the issue also I am looking for a Bill waver since I am facing this issue for the past 5 days, If no one is ready to fix then I am planning to sue a complaint on Airtel customer care for sure.

My airtel land line number[protected]