Airtel — Showing 3g Providing 3g

Address:Mumbai City, Maharashtra

Dear Sir/Mam,

On last 6the of April 2013 I have recharged My Air tel mobile withe Rs.274,3g Data recharge online. But after recharging I have observed theat I am getting 2g connectivity. As showing in Air tel Recharge portal Its valid for 90 Days and thee data usage limit is 2GB in 3g speed. But Air tel is selling 2g in thee name of 3g I theink. While talking to customer care one of executive has confirmed me theat Rs.274 recharge is not 3g its thee recharge for 2g data usage.
Sir/Madam, I have recharged the same on last 6th of April 2013 During that time in following link it was showing 3g, But now Airtel has changed the same to 2g. https://pay.airtel.com/online-payments/prepaidResponse.do

Hope to hear.

Piku Adhikari.
[protected]
Mumbai
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Namaste Mr. Adhikari,

This is to inform you that your concern listed on 11 Apr 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
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Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Hello Sir/Mam,

I have another 2 complaint for the same number. Due to auto balance deduction I am not using this number for out going calls. I don't know why every time when I am recharging this number system is automatically deducting my balances and starts a new service. But last time I have recharged with Rs.10 top-up voucher before 3 days (I think) and till yet balance is not deducting. I am requesting you to not to activate any services from your end. Please confirm with customers before starting (or Auto starting) any services which is chargeable to my number.
Secondly, I have registered with Full DND. But after that also I am getting some unwanted sms like (Follow Katrina, Katrina Image-Kehna he padega), (See I am a married person and why I should follow Katrina?). Kindly stop all these. And please let me know the meaning of FULL DND registration. I think its not applicable for junk messages like this for AIRTEL. Isn't?

Hope to hear.

Thanks & Regards,

Piku Adhikari.
Mumbai
Namaste Mr. Adhikari,

This is to inform you that your concern listed 11 April 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, hence, we have sent a sms for the same. Please share the required details with us at [protected]@in.airtel.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Namaste Mr. Adhikari,

We would like to inform you that your concern listed 11 April 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com.

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Hi,
My concern listed 11 April 2013 has resolved. But what about the next? Which I have raised on 12 April 2013? Can you Please let me know the meaning of FULL DND registration?

Regards,

Piku Adhikari.

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