[Resolved] Airtel / SIM Card — Not activating the SIM in stated duration after multiple calls and assurances and reassurances | |||
Dear Sir/ Madam, To state I am Ramakanata Behera living at Begumpet, Hyderabad is a Airtel customer (Postpaid Service) having number - +91-[protected]. My alternate contact number[protected] Recently I lost my number and blocked the SIM and requested for a New SIM today from Airtel Showroom at Begumpet,Hyderbad. After geeting the new SIM the manager in Chargerge given 4 hour time to activate the SIM and make it operational. but after 4 Hour it has not been activated. After this I amde a call to the call center and asked to wait for 30 min more so that it will be activated - Reference discussion number with Airtel customer care[protected] Again afetr an Hour I made a call to the center and was told the card which has been given to me is a damage card and to ne replaced and again I have to go through the same process - ref. discusion and complain number[protected] Due to this I suffred a lot missing all importnat calls from offices and faced lots of problem - need due of the damage caused for not meeting the deadlines during service. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
1 Comment | |||
Comments
42%
Complaints
54497
Pending
0
Resolved
21957
View all 54497 Airtel reviews & complaints
+91 96 6339 5551
+91 11 4266 6500 [Head Office]
+91 11 4666 6100 [Head Office]
20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
View all Airtel contact information
To inform now my SIM is working, But the kind of treatment / reply we get from your staff at Begumpet, Hyderabad Airtel center is realy pathetic.
The response was like they do not care for the customers problem. I can quote the name of the manager whose resonse was so pathetic, as if I felt Airtel has done some favour to me by providing the SIM to me.
Being a older customer, I do not expect such attitude when customer is in problem.
Regards
Ramakanta Behera