[Resolved]  Airtel — sim inactivation

Address:Bangalore, Karnataka

Hello,
I bought a new airtel pre-paid sim on 25th Feb.,2013 from airtel office on 100 Ft. Ring Road, Banashankari III stage and was told that it would be activated in next 3 days but it hasn't been activated yet. i went to airtel office on 4th and 5th march and was assured that it will be activated by next morning but nothing happened. I was provided with mobile number [protected] to call in case my sim is not activated but no one is answering the calls on that number.
mobile number to be activated-[protected]
Was this information helpful?
No (0)
Yes (0)
Oct 26, 2016
Complaint marked as Resolved 
Verified Support
Mar 06, 2013
Airtel Customer Care's response
Namaste Ms.parashar,

This is to inform you that your concern listed on 06 March. 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Verified Support
Mar 08, 2013
Airtel Customer Care's response
Namaste Ms.Parashar,

This is to inform you that your concern listed 06 Mar. 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, hence, we have sent a sms for the same. Please share the required details with us at [protected]@in.airtel.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Verified Support
Mar 09, 2013
Airtel Customer Care's response
Namaste Ms.Parashar,

We would like to inform you that your concern listed 06 Mar. 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com.

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Complaint comments 

Comments

Airtel — inactivatioo of sim

my mobile no. is [protected] it had a lifetime connection for rs.999. despite that airtel has cut the connection and has inactivated the sim. on going to the airtel office the persons there were trying to fool me by saying that this connection need to have recharge of 200 rs. per 6 month. while actually there is no such clause given in the agreement as well as the terms and conditions.please oblige by taking notice...thanking you..

AirTel — inactivation of sim

my mobile no. is [protected]. it had a lifetime connection of rs.999 . but suddenly airtel has inactivated the sim. on going to the office the officials said that this connection needed to have arecharge of rs.200 per 6 months while there is no such clause in the actual terms and conditions. please oblige by taking notice of for this i shall be ever grateful to you...my contact no. is [protected].

Airtel Prepaid — Sim replaced on 5th Feb but not activated till now

I AM USING AIRTEL PREPAID SERVICE FROM LAST 2 YEARS IN THE 31 ST NIGHT OF 2008 MY CELL PHONE IS THEFT FROM A LITTLE PARTY . I WILL RECEIVED A NEW SIM SAME NUMBER OF February 5TH FROM AIRTEL RELATIONSHIP CENTER, KAKINADA, ANDHRA PRADESH, TILL DATE MY SIM CARD IS NOT ACTIVATED WHEN I CONTACT TO RELATION SHIP CENTRE HE WILL SAY I LL CONNECT AFTER 2 HOUR BUT ITS NOT CONNECTED, TODAY ALSO I LL CONTACT HE WILL SAY I LL CONNECT AFTER 9 PM I DON'T NO WHAT IS THE PROBLEM, PLEASE SOLVE MY PROBLEM I AM VERY HARASSED THROUGH THIS PROBLEM, MY NO IS [protected] ITS NOT ACTIVATED AFTER PURCHASE A NEW SIM CARD ON THE SAME NUMBER.
I got Airtel prepaid SIM card 2 days back still its not activated they said took 48 hours but still its not activated.
Dear sir
I have purchased new Prepaid Sim No. [protected] dated 11/06/10 amount Rs. 50 under the scheme free gift watch or Pen/keyring from outside the Easyday Showroom, Sector-20, Panchkula. Your dealing person said that it will just take 10 minutes to activate . i personaly went there two times & once your dealer in NAC, Manimajra. Still it is not activate. I have already Airtel Postpaid ([protected])connection for last four years. Pl. activate immidiately .

Airtel — inactivated service from Airtel

Hi ... I applied for the portability of my BSNL service to Airtel. A guy from the Airtel came to me and collected all relevent photocopy documents from me. he said that it will activate within a week. but still i am not able to switch to Airtel.
hello,
I bought the airtel number-[protected] in February but it was not activated even on 6th march and the staff at airtel office was not helping so i returned the sim. now this sim is active so i wanted to know if its active in my name or some one else's...from where can i get this information?

further, i got a new sim (mobile number-[protected]) on 19/20 march..and again this has not been activated yet. kindly see to my queries.

thank you

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Airtel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    54497
    Pending
    0
    Resolved
    21957
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    View all Airtel contact information