Airtel — SIM not activated from Last 21 days

Airtel — SIM not activated from Last 21 days

K kiransharma

Its been 21 days that my 3G sim card is not been activated. I have visited outlet 9 times and the person there is not responding. Because of outlet negligence I am siffering like anything. Customer care has no answer and everytime they ask me to visit outlet only. When thet cant control outlets then why do they allow them to handle their product. Pathetic nodal officer who has no answer. Airtel should be sued for their siuch carefree attitude. Not at all customer friendly. Was this information helpful? No (0) Yes (0)

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Comments

Anil Verma

from New Delhi, Delhi

NEED SERIOUS HELP HERE!!! I have bought a 4g data card connection from an airtel person named Sunil Pandey (Cell No. [protected]) on Saturday 14th September 2013 in Chandigarh. He gave me dongle and a sim card and took 1500 rupees. He said just call airtel to activate your number and it will get activated today only, when i called airtel they told me that no information has been provided to them, so they can not activate my 4g number. Is this a fraud??? What is going on??? Its 18th September and still no activation. I am calling Sunil Pandey and he is telling me daily that it will be activated in 10 mins..., it will be activated in next four hours... this is going on from last 5 days??? Please help Airtel people if you can.
My alternate number is: [protected]
New 4g number is: [protected] (this is what i got from the guy (Sunil from Airtel)

HELP!!! I am losing business because of you (Airtel).

Airtel Customer Care

from Mumbai, Maharashtra

Verified Support

Namaste Ms. Sharma,

This is with reference to your post dated 17 September 2013. We were waiting to receive your contact details to enable us to address your concern. Since we have not heard back from you, we trust your issue has been resolved.

If you require further information / assistance, please write to us at airtel.[protected]@in.airtel.com

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com
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