[Resolved]  Airtel — Slow 3g speed

AirTel — slow 3g

i have a sim card of airtel. it was working good speed only for three days after that it was very slow. i have complaint hundred times bt they dont solve my problem.

i have a sim card of airtel. it was working good speed only for three days after that it was very slow. i have complaint hundred times bt they dont solve my problem.

The airtel 3g modem which i'm currently using is giving me a download speed of 0.06bites/sec when the shown speed is that of 70 kbps. This has been happening for the past few days and the customer care seems the least bothered to give a right answer. All they do is put me on hold and later say that, i'l be contacted soon, which never happens!

I have lots of important work to complete and that requires the use of my net, even surfing the net seems to be impossible at this speed.

The people concerned NEED TO DO SOMETHING and fix this issue as soon as possible.

Jaison John

Namaste Kshitij,

This is to inform you that your concern listed on 29 June 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
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Namaste Kshitij,

This is to inform you that your concern listed 29 June 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, hence, we have sent a sms for the same. Please share the required details with us at [protected]@in.airtel.com

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

I received a call from one of your executives who took details regarding my handset model and problem statement on 1st July. He said he would update me by 2nd July but i havent heard from him yet.

Namaste Kshitij,

We would like to inform you that your concern listed 29 June 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33