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Dear Sir/Madam,
I have taken broadband connection from AIRTEL for 10 GB unlimited for 999 rs, excluding taxes on 20th August. After 1 week they informed me that I have already used 4GB, and then 2 days later they again told me that I used 6.02GB when I had not even downloaded anything. Since then, I was unable to browse any web page and the connection was so slow that it was impossible for me to even open facebook. On 29th August (just 9days following my activation), I received a message that I have to pay a bill of Rs 1536. I am a foreign student and badly need the internet facility to communicate with my family. After paying so much, it is very unfair when they cheat us here. I hope my complaint will be duly considered and that my problem gets solved soon.
Thank you for your help,
Your faithfully,
Haymar
I have taken broadband connection from AIRTEL for 10 GB unlimited for 999 rs, excluding taxes on 20th August. After 1 week they informed me that I have already used 4GB, and then 2 days later they again told me that I used 6.02GB when I had not even downloaded anything. Since then, I was unable to browse any web page and the connection was so slow that it was impossible for me to even open facebook. On 29th August (just 9days following my activation), I received a message that I have to pay a bill of Rs 1536. I am a foreign student and badly need the internet facility to communicate with my family. After paying so much, it is very unfair when they cheat us here. I hope my complaint will be duly considered and that my problem gets solved soon.
Thank you for your help,
Your faithfully,
Haymar
I am facing same problem ...pathetic service from air tel
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support a public sector over the privet one but never thought they could be that lazy and so careless about their consumers. why? If things doesn't changes soon, i will go for a legal thing for sure. are we, indians, going to rais this way? boooo.