[Resolved] Airtel Smartbytes — Frequent browser hijack by Airtel Smartbytes | |||
Hi I have a 8 mbps 30 Gb connection. Even though I still have 3 gb left in my balance and only 3 days remaining in my billing cycle, I am constantly getting the Airtel Smartbytes redirects hijacking my browsing experience. I have already opted multiple times that I would like to continue using my plan and not use smartbytes options (atleast 15 times in the last 2 days). It has also resulted in a failed credit card transaction where my card got charged and transaction didn't get completed thanks to the very timely smartbytes redirect. In the last 10 minutes, I have gotten these alerts 6 times which is ridiculous. Which part of "I want to continue as per my plan" option you dont understand? I would like to disable the smartbytes alert as I dont intend to use this service ever. Please cancel/deactivate the smartbytes alerts for my connection immediately. Thanks, Aditya Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
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This is to inform you that your concern listed on 22 September 2012 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at www.airtel.in/airtelpresence
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Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
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