[Resolved] Airtel — SMS Recharge Pending, now more 12 hours past. | |||
Respected Sir, Yesterday (22nd feb 2013 at around 11:00 pm i did a SMS recharge of Rs 52 from my Airtel Sim. by dialling *555# and selecting the 52 offer. After Confirming, it said that you r request would be processed within an Hour Where as till now ( 23rd Feb 23/02/13 6:35 pm) there has been no sign of the recharge. No doubt, no money from my balance has been cut as yet but i am being charged at rs 1 per msg.. and i am waiting for the SMS pack recharge to be done ! But it is not being processed yet. Please look into this case immediately. Thank You. Was this information helpful? | |||
Oct 16, 2016 Complaint marked as Resolved Verified Support Feb 24, 2013 Airtel Customer Care's response Namaste(savleans2rock), This is to inform you that your concern listed on 23 Feb. 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at [protected]@in.airtel.com We assure you that we are committed to resolving the issue to your satisfaction Regards Deepak Mohod Airtel Presence (Airtel Customer Service Team) Bharti Airtel Ltd [protected]@in.airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33 Verified Support Feb 26, 2013 Airtel Customer Care's response Namaste (savleans2rock), We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com. We assure you that we are committed to resolving the issue to your satisfaction. Regards Sandeep Kumar Airtel Presence (Airtel Customer Service Team) Bharti Airtel Ltd [protected]@in.airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33 | |||
 3 Comments | |||
Comments
A DAY IS OVER NOW !! CALLED UP CONSUMER SERVICE CENTER AND THEY THEMSELVES DONT KNOW WHAT TO DO !! TOTALLY USELESS !!!
Excuse me Sir !!
Your Customer Care is of totally no use ! The Lady on the phone asked me to do a recharge from my own dealer and check ! I did that and i got a recharge Done ! but That does not Solve My problem Sir !
Till Today when i dial *555#
and try to do a recharge
i get the msg
"Dear Subsriber your activation request is already in process"
So am i Deprived o[censored]sing your facility of recharging directly from my phone using *555#
Please do look into the matter !!
My cell no is [protected]
If you can solve this ASAP or else i am already looking out for better Sim companies with better service.
Thank you.
Your Customer Care is of totally no use ! The Lady on the phone asked me to do a recharge from my own dealer and check ! I did that and i got a recharge Done ! but That does not Solve My problem Sir !
Till Today when i dial *555#
and try to do a recharge
i get the msg
"Dear Subsriber your activation request is already in process"
So am i Deprived o[censored]sing your facility of recharging directly from my phone using *555#
Please do look into the matter !!
My cell no is [protected]
If you can solve this ASAP or else i am already looking out for better Sim companies with better service.
Thank you.
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AirTel — Sms recharge
i had recharged my number with an sms scheme of rs.102 which gives 500 messeges free daily for 30 days.But as soon as i sent 100 messeges afterwards they started charging me . I called airtel customer service and the particular person started overacting. I mean he didn't give me a proper solution for my problems and he is arguing with me? what kind of dumb head do you'll give jobs? as well as my friend is facing the same problem... the customer service is pathetic... with this kind of behaviour you'll are losing your customers... and it's going to be your loss.. i want solution to my problem as soon as possible...