Airtel — not charging as per the tariff | |||
About 3 months back in july 2011,i bought AIRTEL'S YOUTH PACK SIM according to which i can make airtel to airtel local cals at 1p/3 sec & at night at 1p/6 sec. this plan was valid for 1 year i.e. till july2012 but all of a sudden, the company is now charging me 1.2p/sec to local airtel network. i lodge my complaint in their customer care also but the customer care executive (MAHESH) told me that company has changed the tariff plan & refused to switch me to my original tariff plan. i asked him how can the company change my tariff pan which was valid for an year that too without even informing me but he had no answer. i request you to look into this matter within a day or i will lodge a complaint in the consumer court as soon as possible. i have done this before also with some other site and won the case so i request you that you should not take this complaint lightly. my alternate no. [protected] sunny sharma Was this information helpful? | |||
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Comments
This is Prakash from Kundapura, udupi dist, Karnataka, I got the call from Bangalore for A-A 10 paise/min other 50 p/min and SMS free 100/d plan and activated tariff as airtel to airtel 30P/min and other mobile is 60 p/min and sms Re 1/sms in march 3, 2012, I have given compliant to Airtel CC so many times, but no one answered to me clearly, and now no connecting Airtel Customer Care form my No.[protected] however I lost my money for the above plan, We request kindly do the needful at your earliest
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This is Srinivas from Kukatpally, hyd, AP, I got the call from [protected] for A-A free and other 30 p/min plan and activated tariff as airtel to airtel free and other mobile is 30 p/min in Sep'11, and after 20 days automatically offer has been changed to 1rs/min. I have three connections those are [protected], [protected], [protected], I have given compliant to Airtel CC so many times, but no one answered to me clearly, however I lost my money rs 3000 for the above plan, if your not give proper answered i will go to consumer court and put a case against airtel also...
regards
Srinivas
[protected]