[Resolved]  Airtel — Subscribed for unwanted things

Address:

Rajasthan

Sir, Today I saw a message in my mobile that read 'you have been charged rs.60 for hello tunes for 90days'. I have no idea about the hellotunes and i didn't subscribe for it ever. There was a number at the end of message which said if you want to unsubscribe, dial to this number. I dialled and unsubscribed from that useless service. Then, i called customer care executives, which turned out be a waste of time, money and energy. He was charging me for talking to him and for 90% of our call duration, he used to keep me on hold and even then he used to come out with useless information from the system. In simple words, he didn't even know that what to do for my complaint. I want the refund of my 60INR, as soon as possible or else i might have to use other ways.
My mobile number- [protected].
Looking for a quick and positive response.

Ashok Purohit