[Resolved] Airtel — airtel cheats people on online dth purchase | |||
I applied for a new airtel dth connection online on dated 03 Oct 2011 by giving details on airtel website. On next day i received a call from vriti infocom sirvices pvt ltd and they asked me for make the payment and promised that they will install set top box in next 48 hours. Then i had made a payment of Rs 3200 and they gave me a reference no. 4027403 dated on 04 Oct 2011 But still today 10 Oct 2011 no response from another side. Whenever i tries to call airtel customer care they rejects my call with saying please contect to viriti infocom. i have made so many emails on vriti infocom site but they didnt respond. Please somebody tell me the procedure to make complaint in consumer courtmy details is given below Name Ashok Bajia Ph No. [protected] email a.[protected]@yahoo.co.in Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 3 Comments | |||
Comments
AGREE COMPLETELY...POST UR COMPLAINT ON ALL FORUMS, , FORM A GROUP IN FACEBOOK AND TWITTER...THEY WILL RESPOND TO UR COMPLAINT...
Hi this is Ganesh Datt Gaur,
I already have an airtel connection but asked for another one and for that I have made the payment online but Iam sorry to say its been more than a week but whenever I called up the customer care personal they transfer my call to there sales and marketing team and after telling them the problem they put the phone on hold and than later it gets disconnected, so its very embarrassing with the company like airtel, now Iam going to lodge a formal complain with the consumer court if they will not install my set within 2days.
I have booked my connection on 21st july `12, & spoken to so many persons like Ishan, Syed, Jyoti, Ayesha, Rajendera, Sushant, Santosh, Bahubali.S, Gurpreet, Ismail & Amit and so on they all are the names of the customer care plus sales and marketing team and today is 30th July but nothing have happened yet even nobody have following the problems.
Even I got the confirmation on my Transaction as well & the Transaction I.D is 25819968 for Rs. 1190/
I already have an airtel connection but asked for another one and for that I have made the payment online but Iam sorry to say its been more than a week but whenever I called up the customer care personal they transfer my call to there sales and marketing team and after telling them the problem they put the phone on hold and than later it gets disconnected, so its very embarrassing with the company like airtel, now Iam going to lodge a formal complain with the consumer court if they will not install my set within 2days.
I have booked my connection on 21st july `12, & spoken to so many persons like Ishan, Syed, Jyoti, Ayesha, Rajendera, Sushant, Santosh, Bahubali.S, Gurpreet, Ismail & Amit and so on they all are the names of the customer care plus sales and marketing team and today is 30th July but nothing have happened yet even nobody have following the problems.
Even I got the confirmation on my Transaction as well & the Transaction I.D is 25819968 for Rs. 1190/
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The worst company calls as AIRTEL They can give false commitment till you purchase their product. Once you purchase it They also gives any commitment Even They send me message to renew connection for 6 months minimum and they will give me One month free subscription but as soon as I have done that They plainly said that offer is for up gradation in package. and when I ask the lady to given me answer to my mail or in writing they haven't come back to me on that.