[Resolved]  Airtel — Tariff Problem,Fake promise

Airtel — Opt out

Dear Airtel,

I am Prabhakar Kumar Prabhat using Airtel Prepaid no since 5 years.It Was really very good experience with you.

Now due to my personal reason I wanted to Port out from Airtel To MTS, There are 3 times I have submitted application to the MTS center,

1st time I got message that,"there is contractual obligation so that I can not Port out". For this reason I went to Airtel Relation center( Gurgaon sector 7 Goal chakkar)
they told me please talk to our customer care,I talked to her they said Sir now You can Port out please do the same for generate new code to Port out.

2nd time again I submitted the application for port out and I got the same response that there is contractual obligation that you can not Port Out. Again I talked with customer care they told me that please do the same to generate new port no, as usual I have done the same.

3rd time again I got the same thing that you can not Port Out because of contractual obligation.

Customer care is in center for our help not for miss guide, in this interval so many time I talked with customer care but they doesn't understand my problem

Please reply me that what is the reason that i am not able to Port Out


An early action is highly solicited.

Prabhakar Kumar Prabhat
Mobile no [protected]
[protected]






With Thanks & Regards
Prabhakar Kr. Prabhat
Mobile No :- [protected]
[protected]

Bharti Airtel — porting out issues

I tried porting out from Airtel service around 5 times but every time Airtel comes up with some or the other reason.
Some times the retention dept creates and issues sometimes the customer care executive.
I want to get my number ported out at any cost.

Namaste Mr. Bhowmik,

This is to inform you that your concern listed on 20 May 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
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Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

Namaste Mr. Bhowmik,

This is to inform you that your concern listed 20 May 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, hence, we have sent a sms for the same. Please share the required details with us at [protected]@in.airtel.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

My phone number is [protected].

I received a call from airtel complaint department.The executive(a lady) asking me for a proof.she is telling what proof do i have that i am telling the right thing as any customer can tell the same issue.This is the help from the helpline, moreover she is telling me to request for the porting id so that i get the same call.Lovely resolution of my issue.I don't accept this type of service from airtel.Any way I got the answer and never seen this type of service from airtel. Moreover that executive disconnected the call without finishing the call.Now for sure I will never recommend any one to use Airtel cause this the orst customer care service I have ever seen.
Thanks

Namaste Mr. Bhowmik,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33