Airtel Telemedia Ltd — Worst broadband company

Address:

Bangalore, Karnataka

I have been trying to follow up my case with Airtel for last 3 months through phone, email and facebook page but no response.

Here is the summary of my case:
On Dec 8th 2011, I took Airtel broadband connection with A/C no:
[protected] and tel no:[protected].

After 3 days of working, the connection stopped working and even after
several requests, the connection did not work till Dec 27th 2011.


On Dec 27th 2011, I was told that there is some technical migration
happening and I would be given a new account number and old account will
be disconnected (Req no: 9412180).


So I was given new a/c no: [protected] with tel no:[protected]. I used
that connection till February 15th, after which it again went down.
After waiting for 4-5 days, I was so frustrated that I called to
disconnect my new a/c no and thats when I realized that my old account
was also still active. I requested to disconnect all connections in my
name (Req no:[protected] and I took the broadband from some other place.


I have paid the bill for my new connection for Jan and Feb 2012 but I
have been constantly harassed about not paying bill for my account
(which should have been disconnected in December itself). I am also
being harassed for the bill payment for March and April for the new
account, which I disconnected in Feb 2012.


ITS TECHNICALLY IMPOSSIBLE TO GIVE 2 BROADBAND CONNECTIONS THROUGH SAME LINE BUT AIRTEL DOES NOT EVEN CARE ABOUT IMPOSSIBLE OR NOT, ALL THEY KNOW IS TO HARASS PEOPLE.




If this harassment continues, I would not have any other option but to
take this up in consumer court and claim for the harassment I have been
going through for last few months.