[Resolved] Airtel Top Up — Reversal of Balance | |
Hi, My mobile No is: [protected]. I had Made 2 Top Up's of Rs.75/- on 28th April at 10.18pm & also got a messge that the recharge was successful. My total balance was Rs.133/-. When checked at 12.00am, the balance was only Rs.9.77/-. There are no schemes activated. I also tried to complain the same on 121 but the executive picks up the call & no one answers the call even though we can hear them talking.This is done upto 3 times after which we are not able to contact the customer care. We also visited the Airtel outlet & the exe. said that we will receive the balance within 24 hrs. but we haven't received it yet. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
7 Comments | |
Comments
top-up card no is disable so i can't recharge
card no disable
Airtel Top Up — didn't get the prescribed amount
sir / madam,i was travelling in train from Raigarh to Nizamudin on 17 oct 09 , i called 121 to know the top up offer in airtel. while i was crossing from Rajasthan or up border . They informed me that in Rs 220/- top up i will get Rs 210/- as my balance. so i called my father to recharge in delhi. he did for me but i didnt received any balance. on talking to the customer care they told me that since my number is from chattisgarh so i would get chattisgarh offers only. according to that i got a talktime of 660 Rs for local calls only that too only for 4 days. but i have to be in Gurgaon for those 4 days so i cant get any balance out of it.
when i am calling to local customer care they are saying that you have to call to chattisgarh branch. when i am calling in chattisgarh branch they are simply saying that they cant do anything about it. i even talked to the local adhikari of airtel in chattisgarh , he also lifted his hand . i am left help less.
my money is gone . without any balance. if i would have known that offer , i would have never opted for it.
so kindly look in to my matter ,
your's sincere
Abhishek
I have made a recharge of Rs. 26 and 500 today (30.08.2011) . My cell no. is [protected] and recharge wronglh done on [protected]. When i ask custumer care to reverse it then they said this service is closed on 15th of january 2011. I know its my mistake but they can and they should reverse it. I think its for their profit they launched e-recharge. They should start this service and on same hand they should also start paper recharge. Hopeless work from Airtel.
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My mobile number is [protected] (Karnataka AIRTEL). I have a validity of free incoming upto August 2009. I recharged with a topup of 555/- in Kurnool (Andhra Pradesh) on 10th October 2008. at 5:00 pm.MYTRANSID is[protected]. I received only a talktime of 199/- instead of 555/-. I also tried to complain the same on 121 but the executive picks up the call & no one answers the call even though we can hear them talking.This is done upto 6 times after which we are not able to contact the customer care. Kindly give the information for this transaction. Please let me get the entire talktime of 555/-.