[Resolved] Airtel — Unable to change package to a la carte | |||
It is almost 1 week since I tried changing my package to A la carte package.I have spoke to customer care agents .Theses are the various suggestions they have given by the different agents ,, they said: 1.plz turn on dth when changing it online 2.Plz wait 48 hrs 3.plz register an id in the website and log in 4.plz try again 5.server is down do Pl try this website ala.[protected]@in.airtel.com 6.Around 5 times ,agents told me to wait as they were transfering call to supervisor,,but no supervisor picked the phone even waiting holding for almost half an hr. All tricks in vain.I seriously doubt whether they have ala carte package.May be they don't want to change to a smaller package.Any help will be appreciated.thank you. Customer ID [protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
It is almost 1 week since I tried changing my package to A la carte package.I have spoke to customer care agents .Theses are the various suggestions they have given by the different agents, , they said:
1.plz turn on dth when changing it online
2.Plz wait 48 hrs
3.plz register an id in the website and log in
4.plz try again
5.server is down do Pl try this website
ala.[protected]@in.airtel.com
6.Around 5 times, agents told me to wait as they were transfering call to supervisor, , but no supervisor picked the phone even waiting holding for almost half an hr.
All tricks in vain.I seriously doubt whether they have ala carte package.May be they don't want to change to a smaller package.Any help will be appreciated.thank you.
id [protected]
1.plz turn on dth when changing it online
2.Plz wait 48 hrs
3.plz register an id in the website and log in
4.plz try again
5.server is down do Pl try this website
ala.[protected]@in.airtel.com
6.Around 5 times, agents told me to wait as they were transfering call to supervisor, , but no supervisor picked the phone even waiting holding for almost half an hr.
All tricks in vain.I seriously doubt whether they have ala carte package.May be they don't want to change to a smaller package.Any help will be appreciated.thank you.
id [protected]
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i have been put on hold several times and the agents never get back to the call. i am really frustrated and plannig to switch to other service provider after lodging a complaint in written airtel against.
I dont want their god damn set up box and want a refund as soon as possible else i am heading to consumer court.
S.M.Haider
Customer Id [protected]
Ph # [protected]