[Resolved]  Airtel — Unable to make outgoing calls or send messages

Address:Bangalore, Karnataka

My number is [protected]. I am an Airtel prepaid customer in Karnataka (Complaint no.PR[protected]
I submitted the required documents (Ack No.KKA490223), I'm still unable to make
outgoing calls or send messages, though I can receive calls.

I have called customer care several times and have also visited the
airtel customer relationship center nearly 4 times . They all have
the same answer that the issue will be fixed in 24 hours.
If I call to 121 they say that there was a technical issue in airtel,
now everything is fine, But i am facing same problem.
Again if I call to 121 no one will response and the call will be ended automatically.
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Oct 19, 2016
Complaint marked as Resolved 
Verified Support
Jan 09, 2013
Airtel Customer Care's response
Namaste (rajuambig),

We would like to inform you that your concern listed 28 Dec. 2012 has been resolved. Should you have any queries please contact Airtel customer service at www.airtel.in/airtelpresence

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Complaint comments 

Comments

Airtel — Outgoing calls and message sending is blocked

hi

my sim is of haryana now i was in roaming and my outgoing calls r blocked and messge sending is barred Though i have a balance of Rs. 137.i have life time validity.

my no is [protected].
customer care no [protected] is also not connecting.

plz solve my problem.
Namaste (rajuambig),

This is to inform you that your concern listed on 28 Dec. 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

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