Airtel — Unauthorised deduction from my account

Address:

Agra, Uttar Pradesh

My name is Ruchi Singh, an Airtel customer having cell no. [protected]. From past 10 days I have been experiencing unauthorized deductions from my account. On 8/07/12 Rs. 99, on 13/07 Rs. 35 and on 15/07/12 Rs. 40 were deducted from my account. On talking to customer care people I was told that I have downloaded some games or applications, whereas no such download has been done by me.

I also dropped a mail to airtel on [protected]@airtel.com, [protected]@airtel.in but there was no response from their side.

Kindly instruct the company to look into the matter and credit the deducted amount in my account.

Thanks
Ruchi Singh