[Resolved]  Airtel — Unfair Charges in airtel Postpaid mobile Bill

Address:Sonipat, Haryana

Dear Sir, I have a very big problem with bharti airtel. they are charging unfair amount every time in my bill. Every time they are charging amount by fake methods after that they will feel sorry and will give us discount in bill. I have four airtel postpaid mobile numbers. out of four, two have been ported to other operator. Now problem is that i have a number [protected] is under a cug plan Rs 100 rental. In which they are providing 500 local minutes & 200 Sms. both of the scheme mentioned above are not exceeded than limit. I have rs 98 internet plan and in this plan i have used only 600MB out of 1GB. So according to the plan my bill should be 100+98+service taxes. But they have charged me Rs 902. In actual they charged me Rs 990. Rs 88 is paid advance in last bill. In every bill i have faced these problems & due to this i have ported two of my numbers. I am also planning to port my other two numbers. And also i am planning to fire a case against bharti airtel for doing thses types o[censored]nfai things and also for wasting my time, disturbing me mentally. So i request you to look upon my case & resolve it.

Thanks & Regards,
Pankaj Rohal
[protected]
Was this information helpful?
No (0)
Yes (0)
Oct 24, 2016
Complaint marked as Resolved 
Verified Support
Feb 01, 2013
Airtel Customer Care's response
Namaste Mr.Rohal,

We would like to inform you that your concern listed 25 Jan. 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com.

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Complaint comments 

Comments

Bharti Airtel — unfair charges

taht i have 3 airtel no [protected],[protected],[protected] all the mobil prepaid bt the company charges unfair charges per day per week like as koi lovepack sus marriage pack etc bina bataye apne sys se lga dete ha mein min thak chuka hu complaint krk my comp o cckwc[protected] ,, cpuc[protected] mein socta hu ki ye mobil co public ka kitna paisa kha jati ha plz save me save pulik who dont know wt moil co are doig

air tel mobile connection — they charge me unfairly

i am using AIRTEL mobile connection .the charge me illegally for caller tune services. i never apply for caller tune to airtel.but i got message that caller tune is activated in your sim and you have charged 30 rs for that after 10 minutes i got a message that your caller tune has changed to om jai jagdish hare. and for that you have charged rs 15.i never apply for caller tune and never apply for changing the caller tune to om jai jagdish hare.and i apply for 3g services .it should be started within 7 hours after the application and it is not yet started. when i am trying to talk with customer care executive they did not connect me for that i did try more than 5 times and i did not get connected yet. i want i should get my 45 rs back in my account.i also apply for a service in which no company can disturb you by advertising their products and their offers but this service is not yet applied .please tell me what should i do?
my no is [protected].

Bharti Airtel — BILL CHARGES

I am using Airtel Mobile([protected]) connection. My April bill month was Rs. 2480 in which WAP charges contribution was Rs. 2128. which was not used by me. I am continuously complaining about this to customer care, appellate officer and nodal officer and after complaining several time they are not solving my problem and now they did disconnect incoming and outgoing of my number . I am asking for my WAP charges detail from past one month and they did not take any steps towards of it. i did try several time to consumer care and No of mails to all authority of AIRTEL but did not get any solution so far i am helpless in tthis case.
Please help me for the solution of my problem
JAI BHAGWAN
E473 STREET NO. 7
HARDEV PURI
SHAHDARA DELHI-93
CONTACT NO.[protected]
I am not satisfied by company's response. They don't want to solve my issue so far have not done any kind of solution of my issue related with the airtel bill charges.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Airtel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    54497
    Pending
    0
    Resolved
    21957
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    View all Airtel contact information