[Resolved]  Airtel — unnecessary balance deduction and no response from customer care

Address:Raipur, Chhattisgarh

my airtel no. [protected] my is okesh sharma. unnecessary balace deduction from my account i am alling customer care but they are not picking up phone from 1 week so please help me out from this situation my email address is [protected]@ymail.com
Was this information helpful?
No (0)
Yes (0)
Oct 21, 2016
Complaint marked as Resolved 
Verified Support
Feb 13, 2013
Airtel Customer Care's response
Namaste Mr.Sharma,

We would like to inform you that your concern listed 10 Feb. 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com.

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Complaint comments 

Comments

Airtel Mobile — no responce from the customer care

my name is ankul jain and my number is [protected]. airtel has activated a service without my permission and there was a deductio of 10 rupees per day and now i am calling to airtel but they are not responding and they are not talking to me and they are not listening to me so i don't know what to do???
so plz do spmething for me...
Mera Reliane ka no. [protected] hai. Aur is no. Per har 6 din baad nai callertune lag jati hai. Aur is ke liye co. 10Rs. Kaatti hai. Aur roz co. Ki call bhi aati rehti hai. Jis ki wajah se mein disturb rehta hon. Koi opay batayen.

AirTel — balance deduction and no response from customer care

up till now a total sum of Rs 67 has been deducted from my account.
First Rs 7 was deducted for unknown reason.
Then Rs 40 for some 'GCLUB' for downloding,that i never did.
Then Rs 20 as weekly rental towards 'GCLUB'.
Now for past 3 day i am trying to reach customer care and nodal officer,they r not taking up calls.
So i request you to kindly look into my matter and take appropriate measures...
Phn no [protected]

AirTel — No Customer care Response

HI,
One day i had applied for port change, they called from airtel and asked the reason for port change then they suggest new plan for me.I didn't give any request for that plan but it got activated to my number.I called three times to customer care to deactivate that plan and restore with my existing plan they told some procedure to deactivate but its not responding.Now my no is not connecting to customer care but it can connecting from another no.
My mobile no is [protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Airtel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    54499
    Pending
    0
    Resolved
    21958
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    View all Airtel contact information