[Resolved] Airtel — Unnecessary charged SMS

ujwalavb

from Bengaluru, Karnataka

Address:

Ernakulam, Kerala

I've been recieving unwanted sms in my airtel prepaid connection (+91-[protected]) for the past few months.
Every now and then i get a message from Airtel stating that i've been subscribed to some sms service and is charged at some rate per day. To my knowledge i've never tried subscribing to these services.
I then tried unsubscribing to these messages ,but no use .
This is an unneccessary botheration to me as i'm getting these messages all through out the day & night time and the funniest part is that i'm being charged for this service which i never wanted and which i'm trying deliberately to get rid of.

Please block all unnecessary messages and please dont come back with the unwanted airtel calls (which i've somehow managed to get down )

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Aug 13, 2020

Complaint marked as Resolved

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Comments

Dev Kumar Nath

from Mumbai, Maharashtra

Airtel Mobile Services — Unnecessary Messages

Sir,

Airtel is sending me un-necessary masseges inspite of registering in National Do Not Call Registry Few months back.

I had made few complaints at various dates that I am continuously receiving promotional masseges from various companies. I had also read out the list to the customer care executive and taken the complaint nos. But still I am receiving the masseges. Further to this they are themselves sending miss call alert subscription masseges to us at various times. This is very irritating at many times.

Sir, I am frustated with these masseges and request you to plz help us in this regard.

With regards,

Dev
[protected]

Atul Kumar

from Pune, Maharashtra

AirTel — Unnecessary SMS and charges

I have been receiving some useless messages, jokes and cricket alerts from Airtel. I ignored them for some time with the assumption that these are free promotion messages. One day I received a message saying that you will be chaged Rs 5 everyday for cricket updates. I called up the Airtel Customer Care to enquire about this. To my surprise they told me that I have opted for these services which is completely baseless. Its a shame how Airtel and other similar service providers operate, just to acheive their business targets. Also the sms says, you can unsubscribe by dialing some xyz number. I tried for an hour but all I heard was: due to some "technical" problem unsubscribtion cannot be done.

pkumar0352

from Delhi, Delhi

Airtel Mobile Services — Unnecessary Charges

Dear Sir/ Madam,

My Name is Pawan Kumar aged 57 years. I am using Airtel Prepaid Number [protected]. The Service Provider are constant charging me for Friendz Chat and Cricket Updates for which I have not subscribed. Moreover they have deducted Rs.99/- for Sonic Cricket Gamedownload again for which I have never asked for. I tried to complaint to customer Care but they said deny this and saying that they are not going to waive off the balance deduction.

Please advice me how to proceed further

Thanks & Regards,
Pawan Kumar