[Resolved]  Airtel — unnecessary late fees

Address:Gurgaon, Haryana

Dear sir
i paid to airtel last one year late fees and missed call facility are also poor ..........
now i want to discount from airtel.............
name mangal aggarwal
mobile no. [protected]
add. 366 prem nagar gurgaon
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Oct 27, 2016
Complaint marked as Resolved 
Verified Support
Mar 09, 2013
Airtel Customer Care's response
Namaste Mr.Aggarwal,

This is to inform you that your concern listed on 07 March. 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
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Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Complaint comments 

Comments

Airtel — late fees without any issue

respected sir,
i have a airtel broadband connection from the past two years and from past few i am facing issue with their bill analysis .i told them several times but the action was not upto my satisfaction.they constantly urged me to pay the bill for which i was never liable.as this time latest i pay the bill by their due date 6/12/2010 but they still hav included the late fee charges in my this month bill.i also having problem as they dont send me bill on time and due to that if i hav not received the bill by the due date how i can pay the bill .
Namaste Mr. Aggarwal,

This is to inform you that your concern listed 07 Mar. 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, hence, we have sent a sms for the same. Please share the required details with us at [protected]@in.airtel.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Namaste Mr. Aggarwal,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

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