[Resolved]  Airtel — Unprofessional and careless staff

Address:Ghaziabad, Uttar Pradesh

My Airtel landline no. is[protected]. My broadband is not working since 23rd Aug,2012.After making multiple call at airtel customer service and local vendor, no technician has come to see the problem & no solution provided to me even after assuring me to provide the same within 24 hour. Then I requested for cancellation,but even the same has been not done. I was an Airtel customer since 2009 & I was quite satisfied with the services provided by Airtel. But this time I felt a really bad service which i never expected from Airtel. The local vendor of this area(Indirapuram, Ghaziabad) is really unprofessional and careless who dont know how to talk to customer and dont bother about customer's problem.I am extremely dissatisfied with the service and now want my connection to disconnect as soon as possible.I had made atleast 40 calls but nobody listen. I have really faced lot of
frustration while dealing with airtel staff and it is pathetic to note that customer service is now least priority of airtel.
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Aug 9, 2021
Complaint marked as Resolved 
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Namaste (gunjanjaiswal),

This is to inform you that your concern listed 02 Sep 2012 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, we have sent a sms for the same. Please share the required details with us at www.airtel.in/airtelpresence .

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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