[Resolved] Airtel — Unprofessional behaviour | |||
Refrence no. :DT[protected] Customer Id: [protected] Date :December 04, 2012 16:16 On 25 November 12 we ordered the new Hd Dth connection and paid rs 1600/(as told by the airtel representative)Same evening the technician came for the set up.but instead of hd box we got the normal set up box. we are ready to pay the difference. but they are not replacing it even after many request. Date :11 Dec 12 Sir, Till date no resolution or solution has been provided.Since 25 Nov while Mr Harpal Singh , Mr Divya Malik, Mr Hari Om and Customer care representative from air-tel are continuously harassing us by making false assurances and even they do not pick up our calls. They have so on highly unprofessional attitude which we cannot expect from the highly reputed company The Air-tel. Is any body listening for our harassment or we are making requests to deaf company. I would never recommend to any body to buy any air-tel product. People are not harassed so much even by Government departments. Regards Shilpi Chauhan Customer Id: [protected] Email id: [protected]@yahoo.com Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
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Airtel — Poor services and unprofessional behaviour
Dear Sir,I had a problem with regards to my airtel landline number[protected], for which i had doubt about the over billing by the service provider. Initially when i had this phone installed, i used to receive hard copy of my phone bills but from last couple of months I am not receiving phone bills. I only receive sms with amount to be paid. The bill which is sent through soft copy on my email never opens beacuse of the incorrect password provided by the service provider. I had called on their customer care on 3 June for the bill details for which i was asked to pay Rs. 50. I had on 3rd itself had requested the customer care to disconnect my phone. Since then I had received 4 nos. of calls from airtel call centre asking me again and again about my problem and I had requested all of them to disconnect the phone line, but practically till today even after so many days nothing had been done on it. Neither are they providing with call details nor are they disconnecting my phone.
PLease help how to deal with it.
With best regards
Priti
[protected]